ReScholar

Refund & Cancellation Policy

Last updated: 14 October 2026 · Effective: 14 October 2026

Important: This policy forms part of our Terms of Service and should be read together with it. It should be reviewed by a qualified Indian lawyer before it is relied upon.

This Refund & Cancellation Policy explains how cancellations and refunds work for purchases made on rescholar.net (the “Platform”), operated by AruMyra Deep Tech (“ReScholar”, “we”, “us”). Payments are processed securely by our payment partner, Razorpay.

In short: You can cancel a subscription anytime and keep access until the end of the cycle you paid for. Unused plans or credit packs can be refunded within 7 days of payment. Credits you have already spent, and services already delivered, are not refundable.

1. Cancelling a subscription

Monthly and annual plans renew automatically until you cancel.
You can cancel at any time from Account → Subscription → Cancel subscription.
Cancellation takes effect at the end of your current paid cycle. You keep full access until then, and you will not be charged again.
We do not provide pro-rated refunds for the unused part of a cycle that has already begun, except where required by law.

2. Refund eligibility

What you bought	Refundable?
A plan or credit pack that is entirely unused	Yes, within 7 days of payment
Credits that have been consumed (spent on AI generation, review, export, narration, or other usage)	No
A service already delivered (e.g. a completed export, a published work)	No
A subscription cycle that has already started	No (except as required by law)
A duplicate or accidental charge, or a technical failure where you were charged but did not receive what you paid for	Yes, full refund

Credits are non-transferable and have no cash value. Prices may be exclusive of applicable taxes (e.g. GST), which are added where required.

3. How to request a refund

Email support@rescholar.net from the address on your account, with:

your registered email or account handle;
the payment ID or invoice number (from Account → Payment history); and
a brief reason for the request.

We review every request fairly. We aim to acknowledge within 2 business days and to decide within 7 business days. If approved, the refund is returned to your original payment method through Razorpay, and typically appears within 5–10 business days depending on your bank or card issuer.

4. Chargebacks

If you believe a charge is wrong, please contact us first, we can almost always resolve it faster than a bank dispute. Raising a chargeback without contacting us may lead to your account being temporarily suspended while the dispute is investigated.

5. Your statutory rights

Nothing in this policy limits any right you have under applicable Indian consumer-protection law, including the Consumer Protection Act, 2019. Where the law gives you a stronger right than this policy, the law applies.

6. Contact

Refund & billing queries: support@rescholar.net · G Block, Preet Vihar, New Delhi, India.